Last updated: May 2026
1. Introduction These Terms & Conditions govern your use of creatorhex.com and the purchase of any digital products or guides offered on this website. By accessing our website or making a purchase you agree to these terms. If you do not agree, please do not use our website.
Our details: Website: creatorhex.com Business: CreatorHex Contact: support@creatorhex.com
2. Products CreatorHex sells digital software tools and creator guides. All products are delivered digitally — no physical items are shipped.
Current products include:
- DiskLens — Windows C: drive space analyzer and cleanup tool
- Additional tools and guides as listed on the website
3. Purchases & Payment
- All prices are listed in USD
- Payment is processed securely via PayPal
- We never store your card or payment details — all payment data is handled by PayPal
- Your order is confirmed once payment is successfully processed
- You will receive an order confirmation and download link to your email address after successful payment
4. Digital Product Delivery
- Download links are delivered automatically to your email after purchase
- Please check your spam/junk folder if you do not receive the email within 10 minutes
- Download links are valid for 5 attempts or 30 days — whichever comes first
- If you experience delivery issues contact us at support@creatorhex.com and we will resolve it promptly
5. License & Usage
When you purchase a CreatorHex digital product you receive:
- A personal, non-exclusive, non-transferable license
- The right to install and use the software on your own personal computers
- Unlimited reinstalls on your own devices
You may NOT:
- Resell, redistribute, or share the software with others
- Claim the software as your own
- Reverse engineer or modify the software for redistribution
- Use the software for commercial resale purposes without written permission
6. Refund Policy
Due to the digital and instant-delivery nature of our products:
- All sales are final once the download link has been accessed
- If you have NOT accessed your download link, contact us within 7 days of purchase for a refund
- If the software does not work on your system due to a technical issue on our end, we will either fix the issue or issue a full refund at our discretion
- Refund requests due to change of mind after download access are not accepted
To request a refund contact: support@creatorhex.com with your order number and reason.
7. System Requirements
Our software products are designed for specific operating systems as listed on each product page. It is your responsibility to check system requirements before purchasing. We cannot offer refunds for incompatibility with unsupported systems.
DiskLens system requirements:
- Windows 10 or Windows 11
- 64-bit operating system
- 200MB free disk space
- Internet connection for download only
8. Intellectual Property
All software, code, design, content, and guides on creatorhex.com are the intellectual property of CreatorHex. You may not copy, reproduce, distribute, or create derivative works without explicit written permission.
9. Disclaimer of Warranties
Our software is provided “as is” without warranty of any kind. While we take great care in building safe and reliable tools:
- We do not guarantee the software will be error-free
- We are not responsible for data loss resulting from use of our tools
- Always maintain backups of important data before using any disk cleanup software
- Results may vary depending on your system configuration
10. Limitation of Liability
To the maximum extent permitted by law, CreatorHex shall not be liable for any indirect, incidental, or consequential damages arising from use of our products. Our total liability shall not exceed the amount you paid for the product in question.
11. Privacy
Your use of creatorhex.com is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy at creatorhex.com/privacy-policy
12. Updates & Changes
- We may update our software products from time to time
- Minor updates (bug fixes, improvements) are free for existing license holders
- Major version upgrades may be offered at a discounted price for existing customers
- We reserve the right to discontinue a product with reasonable notice
13. Governing Law
These Terms are governed by the laws of India. Any disputes shall be resolved under Indian jurisdiction.
14. Changes to These Terms
We reserve the right to update these Terms at any time. The date at the top of this page reflects the latest update. Continued use of the website after changes constitutes acceptance of the new terms.
15. Contact Us
For any questions about these Terms contact us at: 📧 support@creatorhex.com 🌐 creatorhex.com